• Assist customers with inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer complaints effectively and efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to improve customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Proficiency in English (verbal and written)
• Qualities and Traits: Patience and empathy in dealing with customers
• Qualities and Traits: Ability to work well under pressure