Customer Service Representative
Lexie Staffing co.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Annual Appraisal
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training
Time Off & Leave
Sick Leave
- Handle customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Resolve customer issues efficiently and effectively.
- Maintain a high level of professionalism and empathy.
- Document interactions and feedback for continuous improvement.
- Collaborate with team members to enhance the customer experience.
- Educational Qualifications: A Diploma in any field is required.
- Experience Level: No prior experience is needed; entry-level candidates are welcome.
- Skills and Competencies: Proficient in English, strong customer service orientation, and call center experience is a plus.
- Responsibilities and Duties: Assist customers, resolve inquiries, and provide product information.
- Working Conditions: Office environment with a focus on phone and online interactions.
- Qualities and Traits: Strong communication skills, patience, empathy, and adaptability are essential.
Mary Rose Dela Cruz
HR OfficerLexie Staffing co.
Working Location
Sagility Bridgetowne. 15th flr, Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines
Posted on 27 August 2025
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Lexie Staffing co.
Pre-Series A
101-500 Employees
BPO & Call Center
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