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Customer Service Agent
₱70-110K[Monthly]
No Resume NeededRemote1-3 Yrs ExpHigh/Senior High SchoolFull-time
Metacom Careers
Customer Service Agent
Metacom Careers₱70-110K[Monthly]
Remote1-3 Yrs ExpHigh/Senior High SchoolFull-time
Remote Details
Open Country：Philippines
Language Requirements：Spanish
This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions
Job Description
Benefits
- Time Off & Leave
Paid Time Off, Paid Holidays
Description
- Assist customers, resolve inquiries, and enhance customer satisfaction.
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and issues promptly and accurately.
- Maintain a positive and empathetic attitude towards customers.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to enhance service standards.
- Assist in training new staff on customer service protocols.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: 1-3 years of relevant customer service experience preferred.
- Skills and Competencies: Proficient in English; Spanish communication skills are a plus.
- Working Conditions: Office environment, potential for remote work.
- Qualities and Traits: Strong interpersonal skills, problem-solving abilities, and patience.
English LanguageCustomer ServiceSpanish Customer Service
Ezem Dela Cruz
HR OfficerMetacom Careers
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