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Customer Service Agent

₱70-110K[Monthly]
No Resume NeededRemote1-3 Yrs ExpHigh/Senior High SchoolFull-time
Metacom Careers

Metacom Careers

Customer Service Agent

Metacom Careers
₱70-110K[Monthly]
Remote1-3 Yrs ExpHigh/Senior High SchoolFull-time
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Remote Details

Open CountryPhilippines

Language RequirementsSpanish

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Benefits
  • Time Off & Leave

    Paid Time Off, Paid Holidays

Description

  • Assist customers, resolve inquiries, and enhance customer satisfaction.
  • Provide exceptional customer support via phone, email, and chat.
  • Resolve inquiries and issues promptly and accurately.
  • Maintain a positive and empathetic attitude towards customers.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance service standards.
  • Assist in training new staff on customer service protocols.

Requirements

  • Educational Qualifications: High/Senior High School diploma is required.
  • Experience Level: 1-3 years of relevant customer service experience preferred.
  • Skills and Competencies: Proficient in English; Spanish communication skills are a plus.
  • Working Conditions: Office environment, potential for remote work.
  • Qualities and Traits: Strong interpersonal skills, problem-solving abilities, and patience.
English LanguageCustomer ServiceSpanish Customer Service

Ezem Dela Cruz

HR OfficerMetacom Careers

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