Workforce Management Manager
QuickStart Solutions
Job Description
- Manage workforce planning and forecasting to ensure adequate staffing, balanced workloads, and optimal scheduling for operational efficiency.
- Communicate effectively with clients regarding workforce activities, including forecasts, service level performance, and action plans for improvement.
- Prepare and maintain performance reports—daily, weekly, and monthly—to monitor key operational metrics and support decision-making.
- Analyze and manage workforce data, identifying trends, resolving issues, and providing insights for continuous process enhancement.
- Collaborate with Real-Time Analysts to track attendance, adherence, and productivity, ensuring alignment with Service Level Agreements (SLAs).
- Continuously improve reporting systems and tools to enhance accuracy, visibility, and operational effectiveness.
Nardo Basa
HR ManagerQuickStart Solutions
Active within three days
Working Location
Paco. Paco, Manila, Metro Manila, Philippines
Posted on 23 October 2025
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