Service Specialist

Lucky Cup Coffee Cafe

C$579-885[Monthly]
On-site - CherasFresh Graduate/StudentDiplomaFull-time
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This job is open to Malaysian

Job Description

Benefits

  • Allowances

    Medical Reimbursement

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal

  • Government Mandated Benefits

    Paid Holidays

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Disability Insurance, Health Insurance, Occupational Accident Insurance

  • Perks Benefits

    Open Workspace, Training Subsidy

  • Time Off & Leave

    Bereavement Leave, Compassionate Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Unpaid Extended Leave, Wedding Leave

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Job description:


Key Responsibilities

  • Prepare and serve coffee, tea, and specialty beverages according to company standards.
  • Provide friendly and efficient customer service, ensuring a positive guest experience.
  • Take customer orders accurately and handle cash/point-of-sale transactions.
  • Maintain cleanliness and hygiene of workstations, equipment, and café area in compliance with food safety standards.
  • Monitor stock levels of ingredients, supplies, and packaging, and report replenishment needs to the supervisor/manager.
  • Assist in opening and closing duties of the outlet.
  • Support team members to achieve daily sales targets and smooth operations.
  • Uphold Lucky Cup Coffee Café’s brand image, service quality, and operational standards.


Job Requirements

  • Minimum SPM qualification; Diploma in Hospitality/F&B is an added advantage.
  • Prior experience as a barista or in F&B service is preferred but fresh graduates are welcome (training will be provided).
  • Passionate about coffee and customer service.
  • Good communication skills in Bahasa Malaysia and English
  • Energetic, team-oriented, and able to work in a fast-paced environment.
  • Willing to work on shifts, weekends, and public holidays.
Kebolehan Berkomunikasi dengan CemerlangJuruwangPelayan
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Working Location

BMC Mall. Jalan Temenggung 21/9, Bandar Mahkota Cheras, 43200 Cheras, Selangor, Malaysia

Posted on 19 December 2025

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