Position: Virtual Assistant (Dispatch + Customer Service)

Type: Full-Time Remote

Salary: $300/month (with raises based on performance)

Location: Remote (Philippines preferred)

Work Hours: U.S. Time Zones (Eastern Time or Pacific Time Shifts Available)

Responsibilities:

• Respond to customer inquiries by call, text, or email
• Assign service orders to contractors using internal system (training provided)
• Confirm job completions with service providers
• Update internal records and booking statuses
• Follow clear Standard Operating Procedures (SOPs) for daily tasks
• Escalate issues promptly to supervisor when needed
• Maintain polite, professional communication at all times

Bonus Skills (Not Required, but a Plus):

• Previous experience in dispatching, customer service, or scheduling
• Familiarity with booking platforms, CRM software, or cloud tools (e.g., Google Sheets, Notion)

What We Offer:

• Stable long-term remote work opportunity
• Paid training and support
• Room for salary growth and bonuses based on performance
• Clear systems, friendly environment, and fast-growing company

Application Instructions:

• Submit your resume
• Attach a 1-minute voice note introducing yourself and why you're a good fit
• Specify if you prefer to work Eastern Time or Pacific Time hours

We are hiring immediately. If you are hardworking, organized, and ready to grow with a rising company — apply now!

• Fluent English communication (written and spoken)
• Reliable high-speed internet connection
• Experience using CRM systems or ability to learn quickly
• Comfortable making phone calls and handling SMS communication
• Highly organized and detail-oriented
• Willing to work either U.S. Eastern or Pacific time zone hours