User Research Specialist

Funtomato Consultancy

C$657-750[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

Responsibilities:

  • Conduct user research using qualitative and quantitative methods.
  • Identify user needs and pain points, and deliver clear, actionable insights.
  • Produce research outputs such as reports, personas, journey maps, and KPIs.
  • Partner with cross-functional teams to guide product decisions and improvements.
  • Manage research roadmaps and maintain method libraries and reusable tools.
  • Support A/B testing and evaluate the impact of UX changes.
  • Ensure research practices follow ethical and data privacy standards.


Job Requirements:

  • Bachelor’s degree or higher, preferably in Marketing, Sociology, HCI, Psychology, or Statistics.
  • 2–5 years in user research; background in internet/SaaS/mobile apps is an advantage.
  • Strong research methods; able to independently design and execute studies
  • Skilled in qualitative and quantitative analysis; familiar with SPSS, Excel, R, basic Python; SQL is a plus
  • Excellent insight synthesis and communication; can translate findings into product recommendations
  • Experience creating personas, journey maps, task analyses, and scenarios
  • Strong project management; able to handle multiple projects
  • Good English reading skills for research literature

Other qualifications:

  • Cross-cultural research experience
  • Ability to conduct in-home or in-person studies
  • Knowledge of research ethics, consent processes, and data anonymization



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Joy Barbosa

HR OfficerFuntomato Consultancy

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Working Location

Eco Prime Building. 32nd St, cor 9th Ave, Taguig, Metro Manila, Philippines

Posted on 09 December 2025

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