Training Operations Manager

₱80-85K[Monthly]
RemoteFull-time1-3 Yrs ExpBachelor
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Remote Details

Open CountryPhilippines

Language RequirementsEnglish

Job Description

ITTrainingDemand ManagementHuman Resource

Description

  • Oversee Training Delivery: Collaborate closely with the Training Delivery Manager to ensure the smooth delivery of training sessions.
  • Manage Training Resources & Financial Planning: Handle training personnel management, participate in financial planning, and manage forecasting.
  • Oversee Indirect Delivery Management: Manage partnerships with indirect delivery channels and reseller partners to expand training delivery reach and efficiency.
  • Trainer Recruitment & Cross-Functional Coordination: Recruit and manage trainers/instructors, and coordinate with marketing staff (e.g., marketing manager, content/SEO writer, graphic designer) on website development and promotional activities.
  • Collaborate with the Marketing and Sales Teams to develop promotional offers to attract clients.
  • Strategize the marketability of courses when delivery resources are available at reasonable costs. Collaborate with the Marketing Team to drive interest through newsletters and social media.
  • Monitor and report on new market trends and technologies in training, providing actionable recommendations.
  • Expand Core Business & Identify Opportunities: Build on core strengths to identify new business opportunities, manage vendor relationships, and communicate with vendors effectively. Strengthen and maintain relationships with Insoft’s learning partners and clients.
  • Coordinate with Training Sales & Delivery Teams: Work with the Training Sales Manager and Training Delivery Manager to match clients with courses across Insoft’s learning partner network.
  • Vendor Communication: Introduce Insoft to vendors, establish communication, and discuss contract-related matters to understand alignment with their processes.
  • Regular Reporting: Prepare and send daily, weekly, and monthly reports to the CEO as required.
  • Participate in Operational and Development Initiatives: Engage in organization development and initiatives aimed at operational excellence.
  • Perform Ad Hoc Tasks: Complete tasks as assigned by the CEO or their delegated representatives.

Requirements

  • Proven experience in managing Operations, Training, Quality Assurance, Client Relations and Partner Relations, preferably in an IT or technology training company.
  • Expertise in stakeholder management;
  • Exposure to financial statements, including, but not limited to, balance sheet, income statement and cash flow statement; and
  • Excellent good reporting skills.

Lovely Cloie RamosActive within seven days

HR GENERALISTInsoft Services Philippines

Active this month

Posted on 29 November 2024

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