Trainer
Sutherland Philippines
Urgent
C$475-594[Monthly]
On-site - Camarines Sur<1 Yr ExpBachelorContract
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Job Description
- Provide coaching assistance for performance improvement to trainees without BPO experience
- Utilize reporting and analytical skills for class performance assessment and enhancement
- Trainer post is temporary as long as we are conducting NHA classes in the area (initial contract is for 6 months, and can get extended depending on the projection of classes and trainer’s performance).
- At least 1-year BPO experience
- Excellent verbal and written English communication skills
- Ability to multitask in a fast-paced environment
- Collaborative team player with the ability to work independently with minimal direction
- Training/Teaching background is an advantage in order to get certified and conduct classes ASAP
- Flexible with time, but the classes are usually in the morning schedule
- Excellent coaching and interpersonal skills
- Coaching skills: ability to adjust to trainees with no BPO background, and coach them accordingly for performance improvement
- Interpersonal skills: able to communicate to different types of trainees, stakeholders and anyone involved in the NHA process
- Reporting and analytical skills for class performance review and development
- Should be staying near the hub to minimize transportation expenses
Excellent Communication SkillsTeaching SkillsAnalytical SkillsCoachingPublic SpeakingInterpersonal SkillsWritten Communication
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Irene Nuguid
LeadSutherland Philippines
Reply 6 Times Today
Working Location
2/F, Avenue SQUARE. Magsaysay Avenue, Naga City 4400, 4400, Philippines
Posted on 09 May 2025
Sutherland Philippines
>1000 Employees
BPO & Call Center
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