Technical Support Representative

GS1 Philippines

C$480-601[Monthly]
On-site - Pasig1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Provide technical assistance and support for incoming queries.
  • Document and track issues using ticketing systems.
  • Guide customers through problem-solving processes.
  • Maintain a high level of customer satisfaction.
  • Collaborate with the technical team to resolve complex problems.

Requirements

  • Educational Qualifications: Bachelor’s degree in a related field.
  • Experience Level: 1-3 years of relevant experience in technical support.
  • Skills and Competencies: Proficient in Customer Relationship Management, excellent English language skills, and strong public speaking abilities.
  • Working Conditions: Office environment with potential remote work options.
  • Qualities and Traits: Strong problem-solving skills, empathy, attention to detail, and effective communication.
English LanguageCustomer Relationship ManagementPublic Speaking
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Benjamin Borcena

HR OfficerGS1 Philippines

Working Location

GS1 Philippines Building. GS1 Philippines Building, 20 San Rafael St, Pasig, 1603 Metro Manila, Philippines

Posted on 01 July 2025

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