Technical Support Representative
ETOS Adtech, OPC
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, SSS/GSIS
Insurance Health & Wellness
Life Insurance, HMO
Professional Development
Apprenticeship Program, Mentorship Program
Time Off & Leave
Bereavement Leave, Birthday Leave, Compassionate Leave, Parental Leave
Work-Life Balance
Childcare
- Provide technical support to customers via phone, email, or chat.
- Diagnose and resolve technical issues related to products and services.
- Document customer interactions and technical issues in the CRM system.
- Collaborate with team members to enhance support processes and customer satisfaction.
- Stay updated on product changes and developments to effectively assist customers.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field (e.g., Computer Science, Information Technology)
- Experience Level: 0–2 years of experience in a technical support role
- Skills and Competencies: Proficiency in Customer Relationship Management software
- Skills and Competencies: Strong IT skills and troubleshooting abilities
- Skills and Competencies: Familiarity with at least one programming language (e.g., Python, Java)
- Qualities and Traits: Excellent communication and problem-solving skills
Ana Bossjob
HR OfficerETOS Adtech, OPC
Reply 0 Times Today
Working Location
SM Mall of Asia. Seaside Blvd, Pasay City, 1300 Metro Manila, Philippines
Posted on 13 January 2026
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