Technical Support
Green and Smart Mobility Philippines Inc
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Special Leave for Women
- Provide first-level technical support to end-users via phone, email, or ticketing systems.
- Troubleshoot and resolve issues related to hardware, software, networks, and peripherals.
- Assist in system/application installations, configurations, upgrades, and routine maintenance.
- Support IT infrastructure (workstations, servers, printers, mobile devices, etc.).
- Escalate complex technical issues to senior specialists or system administrators.
- Monitor system performance, availability, and security alerts.
- Document incidents, solutions, and technical procedures for knowledge sharing.
- Provide training or guidance to users on IT systems and applications.
- Assist in implementing IT policies, standards, and security protocols.
- Participate in IT projects (e.g., system rollouts, migrations, upgrades).
Kristina Punzalan
Recruitment Specialist Green and Smart Mobility Philippines Inc
Reply 0 Times Today
Working Location
12th Floor, Harbor Dr, Pasay City, Metro Manila, Philippines
Posted on 24 November 2025
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