Helpdesk Support
Delsan Office System Corp.
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, HMO
Time Off & Leave
Birthday Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave
Responsibilities
- Provides first-level technical support to end-users via phone, email, or ticketing system.
- Assist users in resolving hardware and software-related issues promptly.
- Create service tickets for proper coordination to technical department.
- Investigating and diagnosing incidents and researching solutions.
- Providing status on service request to customers.
- Escalating incidents and service requests to the next level of support.
Job Requirements
- Bachelor's/College Degree
- Minimum of 1 year experience
- Pay attention to details
- Have business awareness
- Consistency of tickets and email update
Jane Margareth Sol
HR GeneralistDelsan Office System Corp.
Active within three days
Working Location
7893 Lawaan, 7893 Lawaan, Village, Makati, 1203 Kalakhang Maynila, Philippines
Posted on 06 January 2026
Explore similar jobs
View more similar jobsTechnical Services Technician
Datumstruct Philippines IncC$422-563[Monthly]
On-site - MakatiNo Exp RequiredBachelorFull-time
JOEYLANE LINEZOHR Officer
Technical Support Representative
Micro Pacific TechnologiesNegotiable
On-site - Makati1-3 Yrs ExpBachelorFull-time
MITZI ABRAZALDOADMIN ASSISTANT
Service Desk Manager
Career ConnectC$1.4-1.6K[Monthly]
On-site - Makati>10 Yrs ExpBachelorFull-time
Allyson LunariaHR Officer
Helpdesk Supervisor
Tamaray People Solutions CorporationC$1.1-1.2K[Monthly]
On-site - Makati5-10 Yrs ExpBachelorFull-time
Ms. ReinTalent Acquisition Officer
Technical Support Representative
Bravissimo Resourcing Inc.C$469-704[Monthly]
On-site - Makati<1 Yr ExpHigh/Senior High SchoolFull-time
Brisolutions VonHR Manager
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
