Technical Support Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Commission, Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
Life Insurance, HMO
Perks Benefits
Parking Space, Sleeping Quarters
Description
- Provide technical assistance and support to customers via phone, email, and chat.
- Troubleshoot and resolve hardware and software issues.
- Maintain detailed records of customer interactions and solutions provided.
- Collaborate with team members to enhance product knowledge and improve customer service.
- Assist in training new employees and updating technical documentation.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Proficient in technical support, excellent time management, and strong communication skills.
- Working Conditions: Office setting with a collaborative team environment, potential for remote work.
- Qualities and Traits: Patient, detail-oriented, and able to work under pressure.
Ronalyn garcia
HR OfficerMiranda HR
More than ten replies today
Working Location
Jupiter. Jupiter, Makati City, Metro Manila, Philippines
Posted on 09 July 2025
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Miranda HR
51-100 Employees
Human Resources & Recruitment
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