Job Title: IT Manager

Employment Type: Full-Time

Work Arrangement: Full Onsite

Work Location: Taguig City (near Arca South)

Work Shift: Day Shift

Salary Range: PHP 40,000 – PHP 60,000

Recruitment Process: Online Application Only

Job Summary

We are seeking a proactive and experienced IT Manager to lead and oversee the company’s IT operations across multiple retail branches and sister companies. This role is responsible for developing and executing IT strategies aligned with business objectives, ensuring the reliability and security of IT systems, and providing strong leadership to the IT team. The IT Manager will play a critical role in supporting business growth, operational efficiency, and technology-driven initiatives within a retail environment.

Key Responsibilities

Develop and implement IT strategies, policies, and roadmaps aligned with business goals and retail operations

Plan, manage, and deliver IT projects, including system upgrades and the adoption of new technologies

Oversee IT infrastructure such as networks, servers, cloud platforms, and retail systems to ensure availability, performance, and security

Provide IT operational support to multiple retail branches and sister companies

Lead, mentor, and supervise the IT team, including training, performance evaluation, and skills development

Support end-users by providing technical guidance, troubleshooting, and timely issue resolution

Implement and monitor cybersecurity measures, access controls, and data protection policies

Manage IT vendors, service providers, software licenses, and service-level agreements (SLAs)

Oversee IT procurement, asset management, and technology lifecycle planning

Prepare and manage IT budgets, ensuring cost efficiency and optimal resource allocation

Monitor IT performance metrics, risks, and project progress, and prepare reports for senior management

Ensure compliance with internal IT policies, data security standards, and industry best practices

Qualifications

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field

At least 5 years of progressive experience in IT operations, including supervisory or managerial roles

Strong hands-on experience in managing IT infrastructure, networks, servers, cloud services, and enterprise systems

Solid understanding of cybersecurity principles, data protection, and IT governance

Proven experience in IT project management, budgeting, and vendor management

Strong leadership and people management skills

Excellent analytical, problem-solving, and decision-making abilities

Effective communication and stakeholder management skills

Experience supporting retail operations and multi-branch environments is highly preferred

ERP system experience is an advantage