Description

• Lead and motivate the sales team to achieve sales targets and objectives.
• Develop and implement effective sales strategies to improve market penetration.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Monitor market trends and competitor activities to identify new business opportunities.
• Establish strong relationships with key clients to ensure repeat business.

Requirements

• Educational Qualifications: Bachelor’s degree in Business Administration or related field.
• Experience Level: 2–5 years of experience as a Team Leader inside the BPO, with at least 1 year in a leadership capacity.
• Skills and Competencies: Strong time management and workload prioritization skills. Proficiency in Microsoft Office applications. Experience using CRM tools.
• Qualities and Traits: Strong leadership abilities and a results-driven mindset.
• Responsibilities and Duties: Ability to track sales performance and generate reports.
• Working Conditions: Ability to work in a fast-paced environment and adapt to changing circumstances.