Company Overview

We are “Great Place to Work” Certified!!!

Wouldn’t you want to be part of a company that goes beyond offering competitive salaries and benefits packages; but also involves recognizing their employees’ unique talents and providing them with the tools they need to grow professionally? With The Virtual Hub, our leadership team makes sure that our employees feel included and valued, making sure every voice is heard throughout the organization - no small or big roles here.

WHAT WE OFFER:

• COMPETITIVE SALARY PACKAGE based on previous experience starting from Php 35,000.
• We offer government- and company-mandated benefits
• Paid OTs, Holiday Premium, and Night Shift Differential
• Extra Night Heroes Bonus upon 1 year of employment
• FIXED WEEKENDS OFF -- Enjoy your weekends with friends and family!
• FIVE MAJOR HOLIDAYS OFF: Christmas Day, Boxing Day (December 26), New Year's Day, Maundy Thursday, and Good Friday
• HMO Day 1 of Employment
• Annual Salary Performance Review
• Work-life balance
• A stable, long-term job, not client-dependent - enjoy regular employment with us!
• A fun working environment
• A great collaborative and supportive company culture
• A "Pod' of you, a Results Coach & Client Success Manager to deliver Rockstar results to our clients.
• An internal Helpdesk to provide support and assistance on your tasks
• A Heart Partner - just for you and your personal employee journey with us.

WHAT OUR TEAM LEADERS DO:

• Manage and lead a team of Virtual Assistants, each of whom handles one or two unique customer accounts
• Work closely and collaborate with local and foreign members of the management/operations team
• Communicate concerns of team members to the management
• Advocate for team members and foster a collaborative, safe, non-toxic working environment
• Implement The Virtual Hub's policies
• Provide encouragement and motivation to team members, including communicating team goals and identifying areas for new training of skill checks
• Monitor each team member's performance and develop and implement strategies to address or avoid individual performance issues
• Develop strategies to promote team member adherence to company regulations and performance goals
• Conduct team meetings to update members on best practices and continuing expectations
• Generate and share comprehensive and detailed reports about team performance, mission-related objectives, and deadlines

WE ARE LOOKING FOR TEAM PLAYERS WITH:

• Initiative and charisma
• Solid leadership and coaching skills
• At least 3 years' worth of experience in managing a group or teams of people
• In-depth knowledge of performance metrics
• Technical know-how and a willingness to adapt to different kinds of situations and people
• Excellent communication skills in the English language
• Organizational and time-management skills
• Ability to make quick and smart decisions under pressure

If all of this made you excited, look no further. The Virtual Hub is looking for talented individuals with a passion for creative solutions and dynamic careers! This is the place for you.

If you believe you have what it takes to be part of a game-changing team, The Virtual Hub Philippines is the best place for you.

NEXT STEPS: Shortlisted applicants will be contacted via mobile or email and invited for online testing. If you are successful, you will go through our acclaimed and intensive training program to prepare you for the job responsibilities.

To start with your application, please click this link:

https://www.thevirtualhub.ph/join-our-team/

Make sure to follow the instructions and you're good to go.

You can also send your application directly to our email address - [email protected]. Just make sure to use the subject line and attach your resume.

Please refer to job description.