Job Description

The System Management Officer is responsible for the day-to-day administration, maintenance, monitoring, and continuous improvement of the organization’s digital systems and workflows. This role ensures system stability, data integrity, user access control, and operational efficiency while supporting automation initiatives and cross-departmental system integrations.

• College Graduate IT Related Course
• 0-2 Years of relevant experience
• Has experience of Project Management, Process Creation and Excel
• Has knowledge of Basic Coding Skills and Excell Formulation
• Skills- Documentation, Analytics and Computer Literate

Key Responsibilities

System Maintenance

• Administer, monitor, and maintain internal systems, platforms, and databases (e.g., workflow tools, dashboards, portals).
• Ensure system availability, performance, and reliability.
• Perform regular system checks, updates, and preventive maintenance.

User Access & Security

• Manage user accounts, roles, permissions, and access levels.
• Enforce data security, confidentiality, and compliance with company policies.
• Monitor system logs and report potential risks or irregularities.

Change Management & Documentation

• Assist in system rollouts, updates, and version changes.
• Prepare user guides, SOPs, and training materials.
• Coordinate user training and provide ongoing system support.

Coordination & Continuous Improvement

• Identify opportunities for automation, optimization, and digitalization.
• Escalate system issues and recommend corrective actions.

Job Type: Full-time

Work Location: In person