Ace Hardware Phils., Inc. - Batangas Retail Training Manager

Ace Hardware Phils., Inc. - Batangas

C$599-719[Monthly]

On-site - Camarines Sur5-10 Yrs ExpBachelorFull-time

Employee Recognition and Rewards
Annual Appraisal, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Employee Discount, Retirement Plan
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave

Deliver in-store coaching sessions on product knowledge, customer service (GREET), and selling techniques.
Conduct staff learning huddles, quizzes, and observation-based coaching.
Track improvement in sales KPIs: ATV, ATU, conversion, and mystery shopper scores.
Submit monthly dashboards and success stories per store rotation.
Partner with Store Heads and Area Managers to address store team capability gaps.
Rotate across assigned stores monthly.
Contribute to talent development by identifying high-potential store team members.
Participate in regular syncs with the Training Team to share learnings.

Minimum of 5 years of experience in retail operations, preferably in a store-based leadership role (ex., Store Head, Sales Coach)
Proven track record in customer service, sales performance, and team coaching
Hands-on experience with retail systems such as POS, inventory tracking, and sales analytics
Strong working knowledge of hardware, tools, building materials, and home improvement projects is a plus
Prior experience delivering on-the-floor coaching or training is highly preferred

Training and CoachingCommunication Skills