IT Service Desk
Trinity Workforce Solutions, Inc.
Job Description
- Provide first-level technical support via phone, email, and chat
- Troubleshoot hardware, software, and network issues
- Manage and escalate tickets using ServiceNow
- Administer user accounts through Active Directory
- Collaborate with global IT teams to resolve issues efficiently
- Minimum 3 years’ IT Service Desk experience in a BPO setting
- Hands-on expertise with ServiceNow (ticketing & incident management)
- Experience in Active Directory (user account administration)
- Background in international voice support
- Willingness to work onsite and on shifting schedules
Ro bi
RecruiterTrinity Workforce Solutions, Inc.
Active within three days
Working Location
Eton Centris. Epifanio de los Santos Ave, cor Quezon Ave, Metro Manila, Philippines
Posted on 05 August 2025
Explore similar jobs
View more similar jobsSales Technical Support
Miranda HRC$481-722[Monthly]
On-site - Quezon City3-5 Yrs ExpBachelorFull-time
kelvin ostanHR Officer
Sales Technical Specialist - Food Industry
The New Albergus, Inc.C$722-842[Monthly]
On-site - Quezon City1-3 Yrs ExpBachelorFull-time
Ayra Danielle BautistaHR Assistant
Sales Technical Support
Lexie Staffing co.C$553-625[Monthly]
On-site - Quezon City<1 Yr ExpDiplomaFull-time
Caila LahinHR Officer
Sales Technical Support
Crescendo Staffing and Business Consulting Inc.C$481-842[Monthly]
On-site - Quezon City1-3 Yrs ExpDiplomaFull-time
Mark Christian de GuzmanHR Officer
Sales Technical Support
MEC Networks CorporationC$481-722[Monthly]
On-site - Quezon City<1 Yr ExpBachelorFull-time
Jan Louie TagalicudHR Assistant
Trinity Workforce Solutions, Inc.
Unfinanced / Angel
51-100 Employees
Human Resources & Recruitment
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
