• Develop and execute effective outbound sales strategies to meet and exceed business goals.
• Make outbound calls to prospective B2C customers, generate leads, and convert them into paying clients.
• Understand customer needs and recommend suitable services/products with confidence.
• Conduct negotiations, handle objections, and close sales independently.
• Maintain strong relationships with customers while identifying upselling and cross-selling opportunities.
• Keep accurate records of calls, leads, and sales activities using CRM tools (Salesforce/others).
• Collaborate with the marketing team to align outreach with campaigns and promotions.
• Stay updated on industry trends, competitor offerings, and market conditions.
• Deliver excellent post-sales customer support and ensure high client satisfaction.

Requirements

• Minimum 1 year of proven outbound B2C sales experience (insurance, mortgage, real estate, telecom, home services, or similar).
• Strong track record in closing deals (not just appointment setting).
• Excellent communication, persuasion, and negotiation skills.
• Comfortable making high-volume outbound calls and handling rejections.
• Goal-oriented, self-motivated, and able to work under pressure.
• Basic knowledge of CRM tools (Salesforce preferred).