Sales Manager

Prime Power Energie System

C$704-1.2K[Monthly]
On-site - Pasig1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Sick Leave, Vacation Leave

Description

Oversee all customer service activities, including inquiries, complaints, and technical support.

  • Ensure timely resolution of customer issues to maximize satisfaction and retention.
  • Develop and implement customer service policies, procedures, and service standards.
  • Identify and implement opportunities to improve efficiency and streamline after-sales processes.
  • Ensure compliance with company policies, industry standards, and safety regulations.
  • Oversee warranty management, service requests, repairs, returns, and replacements.
  • Coordinate with logistics, technical teams, and product management to ensure smooth operations.
  • Monitor service levels and improve turnaround times for after-sales processes.
  • Track KPIs such as service turnaround time, customer satisfaction (CSAT), NPS, and repeat service rates.
  • Analyze service performance data and prepare regular reports for management.
  • Identify trends and recommend improvements to after-sales strategies.
  • Build strong, long-term relationships with customers and key accounts.
  • Gather customer feedback and translate insights into actionable improvements.
  • Support sales teams with customer retention and upselling opportunities.
Preview

HR ANDREA

HR ManagerPrime Power Energie System

Active within three days

Working Location

Unit 2106-2108, 21st Floor, Robinsons Equitable Tower, 34F, Robinsons Equitable Tower, corner ADB Ave, Ortigas Center, Pasig, 1605 Metro Manila, Philippines

Posted on 07 January 2026

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