POSITION: RESTAURANT OPERATIONS MANAGER (1)

LOCATION: LAUREL, BATANGAS

                    (Near Twin Lakes along Alfonso-Nasugbu Rd)

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Hotel and Restaurant Management, or any related field (preferred)
• Proven experience as an Operations Manager, Restaurant Manager, or in a similar leadership role within the food and beverage industry
• Strong knowledge of both front-of-house and back-of-house operations
• Solid understanding of food safety, hygiene, and sanitation standards
• Strong leadership skills with hands-on experience in recruiting, training, and supervising staff
• Excellent communication, interpersonal, and customer service skills
• Proficiency in inventory management, ordering, and vendor coordination
• Problem-solving ability to handle operational challenges with professionalism
• Familiarity with health, safety, and labor regulations
• Highly organized, with strong time management and multitasking abilities

BRIEF JOB DESCRIPTION:

• Oversee daily restaurant operations to ensure smooth and efficient service
• Manage and supervise front-of-house and back-of-house staff
• Develop and implement standard operating procedures (SOPs)
• Monitor food safety, hygiene, and sanitation standards
• Ensure high levels of customer satisfaction through excellent service
• Handle inventory management and ordering of supplies
• Monitor financial performance and control operational costs
• Recruit, train, and schedule staff members
• Handle customer complaints and resolve issues professionally
• Coordinate with kitchen and service teams to maintain quality standards
• Ensure compliance with health, safety, and labor regulations
• Implement marketing and promotional strategies as needed
• Generate daily, weekly, and monthly reports on performance metrics
• Maintain relationships with vendors and suppliers
• Drive initiatives to increase revenue and reduce waste
• Other related tasks that may be assigned from time to time.