Job Summary: This position is meant to service custom reporting requests (internal and external) which will involve creation and analyses of the requested reports.

Responsibilities:

• Guide conversations with non-technical users to understand business needs. Requires effective English communication.
• Review reporting requests, which often lack technical detail, and collaborate with internal partners to translate business needs into technical specifications.
• Design, create, distribute, and analyze custom reports.
• Perform research in reporting systems and leverage software and coding tools
• Contribute to team-wide training, quality review, and maintenance tasks.
• Contribute to the smooth function of the team as a whole by sharing knowledge in team chat, and assisting with debugging and upkeep of reports.
• Address supporting duties, e.g. email and ticket management, and team meetings.
• Participate in team and departmental protocols, communication, and knowledge-sharing, to ensure the smooth function of the team as a whole.

Requirements:

• At least 3 years of relevant experience in a professional environment
• Bachelor’s Degree in a math, science, or business-related field
• Proficiency in Microsoft Office (especially MS Excel), Power BI, SQL, and SSRS
• Clear communication in both verbal and written form (candidates will need to collaborate with non-technical partners—typically in American English—in order to identify effective solutions to business needs).
• Can work Canada hours (Philippine Night Shift)

Please refer to job description.