Quality Auditing Analyst
Global Strategic
Job Description
Benefits
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave
- Monitor and evaluate calls to ensure compliance with company standards.
- Conduct call listening sessions and provide constructive feedback to agents.
- Engage in coaching sessions to enhance agent performance.
- Participate in calibration sessions to align quality standards across teams.
- Analyze data and prepare reports on quality metrics.
- Previous experience in a BPO environment.
- Familiarity with call monitoring and evaluation processes.
- Strong communication and coaching skills.
- Ability to work flexible hours, including night shifts.
Pamela Henessy Palma
RecruiterGlobal Strategic
Reply 1 Time Today
Working Location
Global Strategic. 12 Lacson St, Bacolod, 6100 Negros Occidental, Philippines
Posted on 19 August 2025
Explore similar jobs
View more similar jobsQuality Auditing Analyst
Global StrategicC$470-587[Monthly]
On-site - Bacolod1-3 Yrs ExpBachelorFull-time
Pamela Henessy PalmaRecruiter
Customer Service Representative
Lexie Staffing co.C$540-587[Monthly]
On-site - BacolodNo Exp RequiredHigh/Senior High SchoolFull-time
Pia RoblesHR Officer
Customer Care Representative
Neksjob PhilippinesC$352-587[Monthly]
On-site - BacolodNo Exp RequiredHigh/Senior High SchoolFull-time
Hire NeksjobRecruiter
Call Center Representative
Synlink Recruitment Outsourcing Co. Inc.C$423-470[Monthly]
On-site - BacolodNo Exp RequiredHigh/Senior High SchoolFull-time
Lorenza BuceHR Officer
Customer Care Representative
Concentrix 1BPOC$352-587[Monthly]
On-site - Bacolod<1 Yr ExpHigh/Senior High SchoolContract
Concentrix 1BPO PHTalent Sourcing Specialist
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
