Technical Supervisor

AG Datacom Phils., Inc.

C$704-821[Monthly]
On-site - San Juan<1 Yr ExpBachelorFull-time
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Job Description

Benefits

  • Allowances

    Telecommunication Allowance

  • Employee Recognition and Rewards

    Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Philhealth

  • Time Off & Leave

    Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

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As Technical Supervisor, you will:

  • Supervise the technical team on a day-to-day basis to ensure performance standards, quality, and deadlines are met.
  • Coordinate and monitor pre-sales and post-sales technical support for Sales accounts and clients.
  • Communicate project progress, technical issues, risks, and challenges to the assigned manager.
  • Manage technical schedules, calendars, and resource allocation based on Sales department requests and project demands.
  • Inspect work in progress and completed tasks to ensure compliance with technical standards, SLAs, and timelines.
  • Perform quality control and review technical deliverables, documentation, and reports for accuracy and completeness.
  • Monitor service delivery, workload distribution, and resource utilization to support capacity planning.
  • Track client contracts, project periods, licenses, renewals, and communicate improvement opportunities for technical services.
  • Support budgeting, purchasing, and procurement processes by tracking requirements and preparing requests.
  • Assist in business continuity and recovery activities, including backup, restoration, troubleshooting, and vendor coordination.
  • Provide feedback and performance reports of technical staff.
  • Assist in strategic planning and implementation for the Technical Department
  • Maintain up-to-date technical expertise through training, collaboration, and continuous learning.


Skills and Qualifications:

  • Bachelor's degree in Computer Science, IT, Engineering, or related field
  • With prior supervisory or lead experience is a plus
  • Strong technical expertise and hands-on experience with a variety of hardware, software, and networking technologies
  • Experience with IT Infrastructure and Project Management
  • Proven ability to lead and motivate a team of IT professionals to deliver exceptional service
  • Excellent problem-solving, analytical, and project management skills.


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AG DATACOM

HR ManagerAG Datacom Phils., Inc.

Active within three days

Working Location

Atlanta Centre. Atlanta Centre, 31, San Juan City, 1503 Metro Manila, Philippines

Posted on 08 January 2026

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