The Assistant to the Head of Operations supports end-to-end logistics and last-mile delivery operations. This role ensures smooth daily execution, achievement of service levels, cost efficiency, and continuous improvement across hubs, fleets, and teams.

Key Responsibilities:

Support daily logistics and delivery operations

Assist in manpower planning, scheduling, and performance monitoring

Guide and coordinate with Cluster Leads, Team Leads, and riders

Identify operational gaps and help implement process improvements

What We’re Looking For:

Proficient in computer applications including but not limited to MS Office and/or GSuite

Knows how to drive a 4-wheel vehicle

With people management and team coordination skills

Experience in operations or logistics is an advantage

Strong problem-solving and organizational skills