Operations Assistant/Specialist

MCN Solutions

C$704-821[Monthly]
On-site - Pasig1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Sick Leave, Vacation Leave

  • Handle inbound calls from Runners needing assistance with job-related issues, app navigation, or procedural clarifications.
  • Respond to comments or queries submitted via the support section or chat channels in a timely and professional manner.
  • Log, track, and resolve issues raised by Runners during live runs, escalating when necessary.
  • Coordinate with internal such as dispatch and Customer support to ensure Runner concerns are addressed promptly.
  • Assist runners with troubleshooting delivery issues, delays, or updates related to job assignments.


English LanguageCustomer ServiceTeam PlayerSchedulingOrganizational SkillsPeople SkillsCall Centre
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Gennadear Sacriz

HR OfficerMCN Solutions

Reply 0 Times Today

Working Location

Tektite Tower West, Exchange Rd, Ortigas Center, Pasig, Metro Manila, Philippines

Posted on 26 December 2025

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