• Review and verify medical reports for completeness, accuracy, and consistency
• Maintain and update documentation in designated systems and databases
• Respond to enquiries and manage communications with internal and external stakeholders
• Monitor compliance with relevant healthcare regulations and standards
• Assist management in identifying and resolving documentation or compliance issues
• Ensure timely submission of reports and records in line with organizational deadlines
• Collaborate with cross-functional teams to address quality assurance concerns
• Flag discrepancies or inconsistencies in documentation and escalate as needed
• Participate in audits and support audit preparation efforts
• Contribute to continuous improvement initiatives in documentation and quality processes
  
  
  

• At least a graduate of medical related course
• At least one (1) year of experience in clerical or administration support; someone experienced in handling or reviewing medical data or documentation (experience in a medical office or insurance setting preferred) is preferred but not required
• Proficient in Microsoft Word, Outlook, and Excel
• Strong English communication skills both verbal and written; must be comfortable in taking phone calls and high-volume emails.
• Strong attention to detail and accuracy; proven ability to prioritize tasks and manage time effectively
• Ability to stay focused and adaptable under pressure and shifting priorities
  
  
  

• A diverse, inclusive, and supportive company culture.
• Competitive remuneration.
• Opportunity to collaborate and work with global clients and stakeholders.
• Medical benefits.
• Great Paid Leave entitlements.
• Team outings, travel opportunities, company parties/events, and other exciting activities.
• Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
• Industry and role-related training.
• Ongoing career opportunities.
  
  
  

Please refer to job description.