B2B Sales (opportunity for study in China)

1. Customer Development and Screening

① Actively reach out to the American designer community (interior design/architecture/staging) via phone, introducing the company's furniture product line and the advantages of B2B services

② Conduct preliminary qualification assessments based on customer leads assigned by the CRM system, identifying high-potential clients

③ Utilize standardized questionnaires or scripts to evaluate customer needs and establish customer classification labels

2. Sales Process Promotion

① Through phone communication, guide customers to visit the company website and complete registration, facilitating the digital transition of the sales funnel

② Address customers' initial inquiries regarding product basics, customized services, and logistics terms. Complex issues are escalated to the US sales team

③ Regularly follow up on unconverted leads, employing a combination of email and phone calls to enhance customer activation rates

3. Systematic Collaboration

① Update customer communication records in real-time within the CRM system HubSpot

② Collaborate with the US team to optimize local communication phrases (enhancing professional terminology for the designer community)

③ Submit weekly customer behavior analysis reports, offering feedback on market dynamics and suggestions for improving communication phrases