Description

• Provide technical support to internal users for IT-related issues.
• Assist in the setup and maintenance of computer systems and networks.
• Monitor and troubleshoot hardware and software issues as they arise.
• Participate in IT projects and initiatives as needed.
• Maintain documentation of IT processes and procedures.

Requirements

• Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience Level: 0–2 years.
• Skills and Competencies: Basic knowledge of computer systems and networks; familiarity with troubleshooting hardware and software issues.
• Qualities and Traits: Strong problem-solving skills; excellent communication abilities; eagerness to learn and adapt.
• Responsibilities and Duties: Effective collaboration with team members and other departments to facilitate IT support.
• Working Conditions: Standard office environment; may require occasional overtime or on-call support.