Responsibilities:

• Provide technical support to employees (hardware, software, email, internet, printers)
• Troubleshoot and resolve basic IT issues onsite or remotely
• Install, configure, and maintain computer systems, software, and peripherals
• Assist in network setup and maintenance (LAN, Wi-Fi, routers)
• Perform regular system checks, updates, and backups
• Maintain IT inventory (equipment, licenses, accessories)
• Assist in implementing IT security policies and basic data protection
• Document IT issues, solutions, and procedures
• Coordinate with vendors or senior IT staff when needed
• Support new employee IT onboarding (account setup, devices)