Thai IT Help Desk
J-K Network Services
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Vacation Leave
Company Profile: An IT BPO company recognized as the leading global provider of comprehensive and innovative IT services that help clients adapt to the digital world.
Position: Thai IT Helpdesk
Industry: BPO Company
Location: Quezon City
Salary: Php 115,000 - Php 130,000 Monthly
Schedule: Shifting with graveyard shift
Benefits:
- HMO
- Government Mandated Benefits
- 13th Month Pay
- Performance and Attendance Bonus
- Night Differentials
Requirements:
- Filipino who fluent in speaking, reading and writing Thai
- Thai National in Philippines
- Bachelor’s Degree graduate
- Knowledgeable in ServiceNow and Basic Troubleshooting
- With IT Helpdesk Experience
Responsibilities
- Handling customer technical support cases through phone, email and chat
- Respond to customer inquiries and assist in troubleshooting and resolving challenges
- Properly answer questions regarding the account being handled
- Resolve technical issues related to network interruptions
Recruitment Process:
- Resume Screening
- Initial Interview
- Final Interview
- Language Assessment
- Job Offer
KR Openings
RecruiterJ-K Network Services
Active today
Working Location
Cyberpod Centris One - Eton Centris. 831-A Edsa Cor. Quezon Ave., Diliman, Quezon City, 1100 Metro Manila, Philippines
Posted on 16 October 2025
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