• Provide technical support and troubleshooting for hardware and software issues.
• Assist users in resolving IT-related inquiries and problems.
• Manage and maintain IT equipment, ensuring optimal performance.
• Document support actions and maintain records of user interactions.
• Collaborate with other IT team members to enhance service delivery.

Requirements

• Willing to be assigned in Makati
• Educational Qualifications: Bachelor’s degree in Information Technology or a related field
• Experience Level: 0–2 years
• Skills and Competencies: Strong problem-solving skills and ability to work in a team environment
• Responsibilities and Duties: Excellent communication skills to effectively assist users
• Qualities and Traits: Patience and a customer-oriented attitude
• Working Conditions: Ability to work in a fast-paced environment