Support Specialist
Mosaic Hospitality Solutions Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Perks Benefits
Company Equipment
Time Off & Leave
Birthday Leave, Sick Leave, Vacation Leave
Work-Life Balance
Work from Home
- Coordinating with clients
- Represent the company on the front line and deliver professional client experience
- Recommend improvements to process and own your own success
- Coordinate and collaborate with the Customer Service & Support Manager
- Resolve product or service problems by clarifying the customer's concern; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and evolve as needed and required.
- Identify and assess customers' needs to achieve excellent customer experience.
- At least 2 to 3 years’ experience with client/customer service teams
- Experience working with technology/SaaS companies is a plus
- Experience in dealing with hospitality companies is a plus
- Energetic, client-oriented personality with a friendly can-do attitude
- With experience handling POS
- Knowledgeable in Payroll process
Nikka Venice Montepio
HR LeadMosaic Hospitality Solutions Inc.
Active within three days
Working Location
Draper Startup House for Entrepreneurs. 5048 P Burgos St, Makati, 1210 Metro Manila, Philippines
Posted on 24 February 2025
Explore similar jobs
View more similar jobsHelpdesk Support - 1 Yr Experience - Makati
Dempsey Resource Management Inc.C$420-443[Monthly]
Hybrid - Makati1-3 Yrs ExpDiplomaFull-time
Aisa Refugia
IT Assistant
LSERV CorporationC$443-466[Monthly]
Hybrid - Makati<1 Yr ExpBachelorFull-time
Jhummie Sta. RitaRecruiter
IT Specialist
Zenorex Marketing CorporationC$583-653[Monthly]
Hybrid - Makati1-3 Yrs ExpBachelorFull-time
Lyza GermediaHR and Admin Manager
IT Staff
Jolly Management Solution, Inc.C$350-583[Monthly]
Hybrid - MakatiNo Exp RequiredBachelorFull-time
HR AlfaizHR Officer
Help Desk Supervisor
Tamaray People Solutions CorporationC$1.4-1.7K[Monthly]
Hybrid - Makati5-10 Yrs ExpBachelorFull-time
Ms. EvanjelynHR Officer
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
