We are looking for an experienced IT Supervisor to oversee and manage the company’s IT operations. The ideal candidate has a strong background in network administration, Google Workspace (Google Domain) management, and hardware/software troubleshooting. This role requires both hands-on technical expertise and leadership skills to ensure the reliability, security, and efficiency of our IT systems.

Key Responsibilities

• Supervise daily IT operations, including network administration, system monitoring, and troubleshooting.
• Manage and maintain Google Workspace (Google Domain) accounts, email, security, and access controls.
• Install, configure, and maintain hardware (PCs, printers, servers, routers, switches) and software applications.
• Provide technical support to staff and resolve IT-related issues in a timely manner.
• Monitor network performance, implement security protocols, and ensure data integrity.
• Oversee IT inventory, procurement, and vendor coordination.
• Develop and enforce IT policies, procedures, and best practices.
• Lead and mentor IT support staff, ensuring high-quality service delivery.
• Stay updated with emerging technologies and recommend improvements.

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Minimum of 3–5 years of experience in IT support or system/network administration, with at least 1–2 years in a supervisory role.
• Strong knowledge of network infrastructure (LAN/WAN, firewalls, routers, switches).
• Hands-on experience with Google Workspace / Google Domain administration.
• Proficiency in troubleshooting hardware, operating systems (Windows/Mac), and software applications.
• Familiarity with IT security protocols, backup solutions, and disaster recovery.
• Excellent problem-solving, leadership, and communication skills.
• Work location: Quezon City