IT Technical Support

JMM Business Solutions Inc.

C$253-258[Monthly]
On-site - AlbayFresh Graduate/StudentBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave

  • Provide first-level support to end-users for hardware, software, and network issues via phone, email, or in person.
  • Install, configure, and troubleshoot desktops, laptops, printers, and mobile devices.
  • Maintain and update software applications, operating systems, and security tools.
  • Manage user accounts, passwords, and permissions in Active Directory and other systems.
  • Respond to and resolve IT support concerns.
  • Document technical issues, solutions, and processes.
  • Assist with onboarding and offboarding processes for employees (equipment setup, account creation).
  • Monitor system performance and security alerts and escalate issues when necessary.
  • Collaborate with other IT team members on larger projects, upgrades, or deployments.


Qualifications:

  • Associate’s or Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks and priorities effectively.
  • Customer-focused with a positive, can-do attitude.


Preview

Maricar Arenas

Jr Recruitment SupervisorJMM Business Solutions Inc.

Reply 1 Time Today

Working Location

5QF2+2R8. 5QF2+2R8, Purok 4 Barangay, Purok 4, Barangay Rawis, Legazpi City, 4500 Albay, Philippines

Posted on 18 November 2025

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