We are looking for a self-sufficient and forward-thinking Inside Sales who address customer inquiries, resolve issues, provide post-sale support as needed and involves working on several activities which require a high attention to detail and the ability to work under pressure to meet time-sensitive deadlines.

Responsibilities:

• Represent HLSPH in a positive and professional manner to all existing and new accounts.
• Work with all personnel and outside contacts to satisfy clients and achieve company goals.
• Identify areas of improvement in the company and assist in creating and implementing solutions.
• Complete and maintain accurate sales forecasts, data gathering and reports for Business Managers.
• Conduct ongoing customer needs, analysis and research of customer requirements through first party resources.
• Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items.
• Conduct regular customer review calls as per customer review procedure to hit Renewal Sales Goals.
• Completing Contract Activation Reports.
• Perform reporting functions on an ongoing and timely basis including Quotes, Bookings and Renewals.
• Assist in completing sales projects including proposals and marketing.
• Maintain detailed knowledge of HLSPH’s services.
• Collect client’s feedback, present ideas and improvements to the team.