Employee Relations

• Serve as the primary point of contact for employee concerns, complaints, and grievances.
• Ensure fair and consistent implementation of company policies and procedures.
• Conduct employee investigations and recommend appropriate corrective actions.
• Facilitate conflict resolution between employees and management.
• Support disciplinary processes in compliance with labor laws and company standards.
• Promote a positive work environment and employee engagement initiatives.
• Ensure compliance with DOLE labor standards and company code of conduct.

Performance Management

• Implement and administer the company’s performance management system.
• Coordinate performance appraisal cycles and ensure timely completion.
• Guide managers and employees on performance goal setting and KPIs.
• Monitor employee performance and identify training or development needs.
• Assist in performance improvement plans (PIP) and follow through on outcomes.
• Maintain accurate performance records and documentation.

Compensation and Benefits

• Administer employee compensation structures, salary adjustments, and incentives.
• Process employee benefits such as SSS, PhilHealth, Pag-IBIG, HMO, and other company benefits.
• Ensure accurate and timely enrollment, updates, and claims for employee benefits.
• Support payroll coordination by validating employee compensation and benefits data.
• Conduct salary benchmarking and assist in compensation reviews.
• Ensure compliance with government-mandated benefits and labor regulations.
• Communicate benefits policies and compensation-related updates to employees.