The HR Manager will oversee all aspects of human resources practices and processes. Ensures that the internal recruitment and staffing needs are met while fostering a positive work environment.

Key Responsibilities:

• Internal Recruitment and Talent Acquisition
• Develop and implement recruitment strategies to attract top talent for clients.
• Conduct interviews and assessments to select candidates that match client specifications.
• Build and maintain a network of potential candidates.

Employee Relations

• Address employee concerns and issues, providing guidance on HR policies and procedures.
• Mediate conflicts and facilitate resolutions.

Compliance and Policy Development

• Ensure adherence to labor laws and regulations, maintaining compliance across all HR practices.
• Develop and update HR policies and procedures to align with changes in legislation or company objectives.

Performance Management

• Implement performance management systems to evaluate and improve employee performance in accordance with the needs of clients.
• Provide coaching and feedback to employees to enhance their performance and career development.

Training and Development

• Identify training needs and oversee the development of training programs for employees.
• Coordinate onboarding and continuous professional development opportunities.
• Reporting and Analytics
• Track and analyze HR metrics, including turnover rates and recruitment efficiency, to inform strategic decisions.
• Prepare regular reports for management regarding HR-related metrics and trends.

Team Management

• Lead and mentor the HR team, ensuring alignment with agency goals and promoting professional/growth.
• Foster a culture of continuous improvement within the HR function.

QUALIFICATION

• Bachelor's degree in Human Resources, Business Administration, or a related field; a Master's degree or HR certification (e.g., PHR, SPHR, SHRM-CP) is preferred.
• High degree of confidentiality and professionalism.
• Strong leadership and team management abilities.
• Proactive and self-motivated.
• Capable of working under pressure and meeting tight deadlines.

JOB SPECIFICATION AND WORK EXPERIENCE

• Minimum of 5 years of experience in HR management, ideally in a manpower agency or recruitment firm.
• Proven experience in recruitment and talent acquisition.
• Strong understanding of labor laws and regulations.
• Excellent communication, negotiation, and interpersonal skills.
• Proficient in HR software and applicant tracking systems (ATS).
• Ability to analyze data and utilize metrics for decision-making.
• Strong organizational and time-management skills.
• Adept at conflict resolution and employee relations.
• Willing to occasionally travel to client sites or industry events