Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Healthcare Customer Service Representative working onsite in Santa Rosa, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Santa Rosa, Monday to Friday from 10am to 3pm at 2nd Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna.

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• At least 6 months of BPO or customer service-related experience
• Completed Senior high school or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• Candidates should be willing to work within Santa Rosa, Laguna

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives