Front Desk Officer

Besttrack Manpower Services

C$246-369[Monthly]
On-site - Zambales<1 Yr ExpDiplomaFull-time
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Job Description

Description

  • Welcome and assist guests with check-in and check-out procedures.
  • Handle phone calls and inquiries in a professional manner.
  • Maintain a tidy and organized front desk area.
  • Manage reservations and update guest information.
  • Provide information about hotel amenities and local attractions.
  • Resolve guest complaints promptly and efficiently.
  • guest complaints promptly and efficiently.

Requirements

  • Educational Qualifications: Diploma in Hospitality, Business Administration, or related field.
  • Experience Level: Less than 1 year of experience in customer service or front desk roles.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in Microsoft Office.
  • Responsibilities and Duties: Greet guests, manage reservations, handle inquiries, and assist with check-in/check-out processes.
  • Working Conditions: Fast-paced environment, standing for long periods, and occasional evening or weekend shifts.
  • Qualities and Traits: Friendly demeanor, attention to detail, and a proactive attitude towards customer satisfaction.
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katherine joyce tamayo

HR OfficerBesttrack Manpower Services

Active today

Working Location

Subic. Subic, Zambales, Philippines

Posted on 12 April 2025

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