E-commerce Supervisor

NUVEN GLOBAL ENTERPRISE CORPORATION

C$623-873[Monthly]
On-site - Pasay3-5 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Annual Appraisal

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Others

    Company Social Events

  • Perks Benefits

    Employee Discount

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

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Description

  • Oversee the day-to-day operations of the company’s e-commerce platforms (e.g., Lazada, Shopee).
  • Ensure all product listings, descriptions, and pricing are accurate and updated.
  • Monitor online transactions, order processing, and fulfillment efficiency.
  • Work with the warehouse and logistics teams to ensure timely and accurate deliveries.
  • Develop and implement sales strategies to increase online revenue.
  • Monitor and analyze E-commerce performance metrics such as traffic, conversion rates, sales, and ROI on digital marketing campaigns.
  • Collaborating with cross-functional teams, including marketing, product, logistics, and IT, to ensure smooth e-commerce processes.
  • Address customer inquiries, complaints, and return requests efficiently.
  • Monitor and improve customer reviews, ratings, and feedback on e-commerce platforms.
  • Implement digital marketing initiatives, such as SEO, SEM, email marketing, and social media, to drive traffic and sales.
  • Track and analyze e-commerce sales performance, trends, and customer behaviors.
  • Ensure e-commerce operations comply with platform policies and legal requirements.
  • Monitor and prevent fraudulent transactions and unauthorized access to e-commerce platforms.
  • Work with IT to maintain platform security and resolve technical issues.

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field.
  • 3-5 years of experience in e-commerce operations, digital sales, or online marketplace management.
  • Strong knowledge of e-commerce platforms (e.g., Lazada, Shopee).
  • Experience in digital marketing, SEO, and online advertising.
  • Strong analytical skills and proficiency in data analysis tools (Google Analytics, platform dashboards).
  • Excellent communication, problem-solving, and leadership skills.
  • Ability to multitask and work in a fast-paced environment.
Customer Relationship ManagementRetail SalesDigital MarketingData AnalysisCommunication SkillsTikTokLazada and Shoppee
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Aileen Subiaga

HR ManagerNUVEN GLOBAL ENTERPRISE CORPORATION

Active within three days

Working Location

340, Protacio. Protacio, Metro Manila, Philippines

Posted on 30 April 2025

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