Non-Voice Customer Service Representative

M Commerce Corporation

C$469-586[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

Responsibilities

  • Monitoring of Tiktok Shop Center
  • Reports to the Operations Supervisor with all progress, keeping them updated on the progress of the staff and the completion of sales targets
  • Assisting and answering queries of clients and/or customers
  • Develop and maintain customer relations and key accounts
  • Send reports on sales activity, accounts status and possible issues


Qualifications:

  • Experience in any form of sales, E-commerce, importation, logistics or BPO is a huge factor
  • Fluent in English (conversational level)
  • Experience in any sales generating industry (especially BPO) is preferred
  • Cold Calling experience is a huge plus
  • Strong customer service skills (ability to build rapport, demonstrate empathy and outline key steps in delivering good customer service
  • Familiar with Microsoft Excel functions
  • Experience in lead generation or head hunting of clients is preferred
  • Willing to work onsite in BGC, Taguig City


Preview

Camila Tesorero

HR OfficerM Commerce Corporation

Active within three days

Working Location

Fort Bonifacio, Fort Bonifacio, Taguig, Metro Manila, Philippines

Posted on 09 January 2026

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