Description

• Interact with customers to provide information and resolve inquiries.
• Assist customers with product and service-related questions.
• Handle customer complaints and provide solutions to enhance satisfaction.
• Collaborate with team members to improve customer service processes.
• Update customer records and maintain booking details
• Follow company and travel industry policies

Requirements

• College Graduate courses of tourism or related fields
• Excellent customer service skills
• Proficient in English
• Strong problem-solving abilities
• Effective interpersonal and people skills
• At least have 6 months travel work experience