• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information regarding products and services.
• Resolve customer complaints in a timely and professional manner.
• Document interactions and maintain customer records using CRM software.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Strong communication skills
• Qualities and Traits: Customer-oriented mindset and problem-solving abilities
• Responsibilities and Duties: Ability to multitask and adapt to shifting priorities
• Working Conditions: Comfortable working in a fast-paced environment