Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional customer service through various communication channels.
- Assist customers with inquiries, complaints, and product information.
- Resolve issues promptly and effectively to ensure customer satisfaction.
- Document interactions and maintain accurate records.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration, Communication, or related field.
- Experience Level: Less than 1 year of experience in customer service roles.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Working Conditions: Office environment, regular business hours, potential for remote work.
- Qualities and Traits: Patient, empathetic, and able to multitask effectively under pressure.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Active today
Working Location
Teleperformance McKinley West. corner Le Grand Ave, Taguig, Metro Manila, Philippines
Posted on 02 September 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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