Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Allowances
Medical Reimbursement
Employee Recognition and Rewards
Annual Appraisal, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Troubleshoot and resolve customer issues efficiently.
- Maintain a positive and professional demeanor.
- Document customer interactions in the CRM system.
- Collaborate with team members to enhance customer satisfaction.
Requirements
- Educational Qualifications: A diploma in any field is required.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Proficient in customer service, back office support, call center operations, sales pipeline management, and fluency in English.
- Working Conditions: Office environment, flexible hours, potential for remote work.
- Qualities and Traits: Strong communication skills, problem-solving abilities, empathy, and a proactive attitude.
Elizabeth Agapito
HR ManagerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 01 September 2025
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