Customer Service Representative/Associate
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Employee Recognition and Rewards
Employee of the Month Award, Employee Recognition Program, Holiday Gifts
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, HMO
Perks Benefits
Sleeping Quarters
Professional Development
Job Training
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Provide excellent customer service via phone, email, and chat.
- Assist customers with inquiries, complaints, and product information.
- Document interactions and maintain accurate customer records.
- Follow up on customer issues to ensure resolution.
- Work collaboratively with team members to improve service quality.
- Adhere to company policies and procedures at all times.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Proficient in English communication, strong customer service orientation, and call center operations.
- Working Conditions: Fast-paced office environment; may involve shift work.
- Qualities and Traits: Patience, empathy, problem-solving skills, and a positive attitude are essential.
Steven Santiago
Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.
Replied 6 minutes ago
Working Location
4th Floor, 26th Street, Market Square. L3, Kiosk , Market! Market! Mall , 26th Street Corner C5 26th Street Corner C5 , Fort Bonifacio Global City , Fort Bonifacio , Taguig City , 1634 Metro Manila, Philippines
Posted on 30 July 2025
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