Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Description
- Respond to inbound calls, emails, or chats from patients, healthcare providers, and insurance members.
- Assist with inquiries related to medical benefits, insurance eligibility, claims status, and billing issues.
- Schedule appointments, update patient information, and provide accurate service information.
Requirements
- Minimum 6 months BPO (Business Process Outsourcing) experience.
- High school diploma or equivalent (college degree is an advantage).
- Excellent English communication skills—both verbal and written.
- Strong customer service orientation with empathy and professionalism.
Faisah Matomadi
Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.
Active within three days
Working Location
4th Floor, 26th Street, Market Square. L3, Kiosk , Market! Market! Mall , 26th Street Corner C5 26th Street Corner C5 , Fort Bonifacio Global City , Fort Bonifacio , Taguig City , 1634 Metro Manila, Philippines
Posted on 10 June 2025
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